Quality Policy

The main objective of the company SECAM CCTV is that the market is known for its exceptional quality of its products and services. The commitment of all employees is to actively and continuously involve in improving quality, keeping in mind that this is the only way to justify the confidence of current and new users up to expectations.

Quality Policy of SECAM CCTV company is based on the following principles:

    • Improve customer relations, better understanding of their needs and constant care to meet their satisfaction.
    • Compliance with legislation, standards and contractual obligations.
    • Monitoring international trends in equipment and software for security systems.
    • Improving products and services as well as own work processes.
    • Fostering professional relationships with partners and suppliers, through the mutual exchange of experience, knowledge and common resolution of potential problems occurring.
    • Resource and infrastructure management, with particular attention paid to the competence of employees and creating conditions for creative and teamwork.
    • Application of information technology for quality and professional business with a permanent decrease in operating costs and faster decision making.
    • Retention of existing markets and opening new ones with an increase in market share and profit without compromising on quality.

The implementation of Quality Policy will provide presence, competitiveness and visibility of our products and services in domestic and foreign markets. Therefore SECAM CCTV will constantly review this policy and other elements of management systems and adapt them to business goals and market conditions.

October 22nd 2011.

CEO
Zoran Perišić